Effective Communication Skills

Business English: Part 1 v1.1

One's ability to communicate effectively in the professional workplace requires mastery of a number of different communication skill sets, and it is very important that those who work in such settings achieve such mastery. In organizations where effective communication is not the norm, otherwise avoidable problems typically ensue. Many of these problems, in turn, negatively impact employees' ability to perform their jobs and interact effectively with fellow employees, clients, customers, and other stakeholders effectively. The main goals of this course are to address the following topics: reading, writing mechanics, and business writing principles

IMPORTANT: This course, previously titled "Business English: Part 1" has been republished. Please be aware that the content is the same, with only minor updates. If you have already received credit for this course, you cannot receive credit again.

Learning Objectives:

  • Determine the role of reading; identify reading strategies and tips to improve your reading skills and how to read faster.
  • Determine the importance of writing mechanics in the workplace.
  • Recognize grammar, punctuation, capitalization, number usage, and abbreviations rules and common grammar mistakes.
  • Identify grammar-related electronic tools.
  • Distinguish between the eight c's of business writing principles.
  • Identify other business writing suggestions included in the course.


Prerequisites/Advanced Preparation:

None


Speaker / Author:

Robert G. Insley
Robert G. Insley is an Associate Professor in the Department of Management at the University of North Texas where he is the coordinator of the business communication course offerings for the College of Business Administration. A graduate of Northern Illinois University, Dr. Insley's teaching and research interests include all aspects of business communication. He has articles published in such journals as The Journal of Business Communication, Business Communication Quarterly, Journal of Business Ethics, Journal of Business & Entrepreneurship, and the Journal of Computer Information Systems and has presented papers at numerous professional conferences. He has also reviewed numerous business communication, organizational behavior, and management textbooks, CD-ROM programs, and journal manuscripts and has contributed to several newspaper articles. Dr. Insley has also developed and conducted training sessions on a variety of business communication topics for several corporations and is an active member of the Association for Business Communication. Dr. Insley's most current teaching award is that of University Honor Professor.

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Price (USD)

Standard: $24.95

Details

Course Code : 99INS17A1

Release Date : 04/12/2023
Expire Date : 03/31/2025
Credits :
CPE 1.00
QAS 1.00

Length : 50min
Course Level : Basic
Course Type : QAS Self-Study
Passing Grade : 70%
Format Type : eLearning
Mobile Compatible
Field Of Study : Personal Development

Theme : Effective Communication Skills

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