Personal and Professional Development

Professional Excellence: Deliverables and Etiquette v1.1

This is the fourth course of a five-part series, A STAR is Born: Becoming a Professional of Excellence. Workplace excellence is defined by the expectations of employees to be appropriate-demonstrated by wise judgement and decision-making skills; believable-demonstrated through competence; and credible-demonstrated through integrity. The evidence of these skills occurs via the giving, receiving, or exchanging of information between individuals. This exchange happens continuously and often unconsciously, in all workplace encounters through deliverables, also known as work products, as well as etiquette and social skills. Professionals of Excellence (POE) use deliverables, etiquette, and social skills strategically to create positive lasting impressions and take control of how others see them. The goal of the fourth course is to provide tips and techniques in "impression management" in the areas of deliverables (work product), etiquette and social skills.

Learning Objectives:

  • List the steps in the ALERT planning process.
  • Identify the three big Ps of self-management issues.
  • Recognize what high potentials do.
  • Identify best practices of etiquette and social skills.


Prerequisites/Advanced Preparation:

None


Speaker / Author:

Dr. Belinda Johnson White is an Assistant Professor, Leadership Studies, at Morehouse College, Atlanta, Georgia. She earned a PhD in Educational Policy Studies at Georgia State University, a MS, Georgia Institute of Technology, and a BS, Spelman College. She teaches leadership theory and history in the Leadership Studies Minor and courses in leadership and professional development in the Morehouse College business program. Belinda serves as program coordinator for the Leadership Studies Minor, a curriculum she co-developed during her two-year tenure as the Associate Director of the Leadership Center at Morehouse College. Other leadership development activities include being the founding director of the Morehouse College Executive Mentorship Program and a faculty mentor for the Morehouse College International Spring Tour. Outside of work, Belinda enjoys spending time with her family and lending her leadership expertise to her church and community service projects.

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Price (USD)

Standard: $24.95

Details

Course Code : 99WHI04-v1.1

Release Date : 01/29/2024
Expire Date : 01/31/2026
Credits :
CPE 1.00
QAS 1.00

Length : 50min
Course Level : Basic
Course Type : QAS Self-Study
Passing Grade : 70%
Format Type : eLearning
Mobile Compatible
Field Of Study : Personal Development

Theme : Miscellaneous

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