Effective Communication Skills

Connect Globally - A Communications Focus

Course Overview
The main goal of this course is to strengthen your knowledge of international business networking and intercultural communication. The course is broken into the following sections:

Course Objectives and Introduction
Global Networking Considerations
Global Cultural Considerations
Global Ethics Considerations
Global Language Considerations
Global Verbal Communication Considerations
Global Written Communication Considerations
Global Nonverbal Communication Considerations
Global Communication Obstacles & Solutions
Global Communication Sources
Closing Thoughts




Learning Objectives:

After completing this course, the course participant should be able to:

  • Identify ways to network with potential international business partners.
  • Recognize guidelines for communicating verbally with international business partners during face-to-face presentations.
  • Identify guidelines for communicating verbally with international business partners via webcasts.
  • Recognize different nonverbal communication categories.

  • Content Partner:

    SmartPros Ltd.

    SmartPros Ltd. is a leader in online and offline continuing education for
    accounting, finance and engineering professionals. With over 2,000 hours of
    content, SmartPros has been providing mandatory continuing education
    products since 1981. SmartPros provides services and content to its
    professional and corporate clients, in a variety of media including Web, CD
    ROM, and video. In the accounting market, SmartPros also has a predominant
    news and information portal which receives 200,000+ visits per month and
    provides services to over 100,000 subscribers. SmartPros' customers include
    50% of the Fortune 500, as well as the major firms and associations in each
    of its professional markets.


    Prerequisites/Advanced Preparation:

    Basic knowledge of management and human resources

    Speaker / Author:

    Robert G. Insley
    Robert G. Insley is an Associate Professor in the Department of Management at the University of North Texas where he is the coordinator of the business communication course offerings for the College of Business Administration. A graduate of Northern Illinois University, Dr. Insley's teaching and research interests include all aspects of business communication. He has articles published in such journals as The Journal of Business Communication, Business Communication Quarterly, Journal of Business Ethics, Journal of Business & Entrepreneurship, and the Journal of Computer Information Systems and has presented papers at numerous professional conferences. He has also reviewed numerous business communication, organizational behavior, and management textbooks, CD-ROM programs, and journal manuscripts and has contributed to several newspaper articles. Dr. Insley has also developed and conducted training sessions on a variety of business communication topics for several corporations and is an active member of the Association for Business Communication. Dr. Insley's most current teaching award is that of University Honor Professor.

    Software & Hardware Requirements:

    • 56k or Greater Internet Connection
    • Adobe Acrobat® Reader for the .pdf files
    • Adobe® Flash® Player 9 or higher
    • Modern DHTML Compatible Browser
    • Ram: 256 MB minimum
    • Sound card with speakers/headphones
    • Windows or Mac OS

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    Price (USD)

    Standard Rate: $24.95

    Details

    Course Code : 99INS06

    Release Date : 07/14/2016
    Expire Date : 06/30/2021
    Credits :
    CPE 1.00
    QAS 1.00

    Length : 50min
    Course Level : Basic
    Course Type : Self-Study
    Passing Grade : 70%
    Format Type : eLearning
    Mobile Compatible
    Field Of Study : Communications & Marketing

    Theme : Effective Communication Skills

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