Interpersonal Relationships at Work

Influence and Persuasion in the Workplace

This program contains information pertaining to influence and persuasion in the workplace. The information focuses on the following major topics: Influencing Styles, Ways to Influence Others in the Workplace, Ways Business Managers Can Influence Employees, Ways Business Leaders Can Influence Employees, Influencing Clients and Customers, Types of Persuasion, Qualities of Exceptionally Persuasive People, How to be a Persuasive Negotiator, Persuasion Tips, and Ways to Overcome Barriers to Successful Persuasion. The terms influence and persuasion are defined and discussed in the "Course Introduction" section.

You will benefit from the information presented in this course in the workplace. While the course content is directed specifically toward businesspeople, some of the suggestions are also applicable to influencing and persuading others outside of the workplace in their personal and social lives.

Important: This course, "Influence and Persuasion in the Workplace," has been republished in our new course platform. There has been a slight change to the course id; however, the content is the same, with only minor updates. If you have already received credit for this course in our old platform, you cannot receive credit again.

Learning Objectives:

  • Identify influencing styles.
  • Recognize qualities of exceptionally persuasive people.
  • Determine how to be a persuasive negotiator.
  • Identify ways to overcome barriers to successful persuasion.


Prerequisites/Advanced Preparation:

None.


Speaker / Author:

Robert G. Insley
Robert G. Insley is an Associate Professor in the Department of Management at the University of North Texas where he is the coordinator of the business communication course offerings for the College of Business Administration. A graduate of Northern Illinois University, Dr. Insley's teaching and research interests include all aspects of business communication. He has articles published in such journals as The Journal of Business Communication, Business Communication Quarterly, Journal of Business Ethics, Journal of Business & Entrepreneurship, and the Journal of Computer Information Systems and has presented papers at numerous professional conferences. He has also reviewed numerous business communication, organizational behavior, and management textbooks, CD-ROM programs, and journal manuscripts and has contributed to several newspaper articles. Dr. Insley has also developed and conducted training sessions on a variety of business communication topics for several corporations and is an active member of the Association for Business Communication. Dr. Insley's most current teaching award is that of University Honor Professor.

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Price (USD)

Standard: $24.95

Details

Course Code : 99INS12A

Release Date : 01/20/2022
Expire Date : 11/30/2024
Credits :
CPE 1.00
QAS 1.00
Length : 50min
Course Level : Basic
Course Type : QAS Self-Study
Passing Grade : 70%
Format Type : eLearning
Mobile Compatible
Field Of Study : Personal Development

Theme : Interpersonal Relationships at Work

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