Effective Communication Skills

Think on Your Feet Like a Rock Star and Still Have Time for Lunch

Whether you’re put on the spot while attending a meeting, presenting a proposal, selling an idea or answering a barrage of questions after a stressful presentation, being able to think on your feet in unexpected situations is a skill worth mastering. In this course, you will learn to take control of the moment, organize your thoughts, respond with confidence and be prepared to handle a difficult situation with diplomacy.

Learning Objectives:

  • Learn to adapt to curveballs during meetings and key interactions
  • Determine how to use the Pause & Apply CPR framework to any quick-thinking situation
  • Identify key responses for difficult questions and comments


Prerequisites/Advanced Preparation:

None


Speaker / Author:

As a speaker, trainer and coach focused on achieving high priority goals, Orna Drawas engages with business professionals interested in driving real and measurable results on a daily basis.

Orna's Professional & Leadership Development courses have been given to well over 1,000 business professionals across the country from companies such as General Mills, Honda R&D, United Technologies, Amgen Pharmaceuticals, National Institute of Health, FDA, AXA- Equitable and many other large and small organizations.

The concepts of leadership and peak performance are highlighted in her book: PERFORM LIKE A ROCK STAR and Still Have Time for Lunch which was on Amazon's list of Top 10 Books for Business Success in 2011; and was featured on a billboard in Times Square in July & August 2013.

Orna has over 30 years of business and management experience in sales and marketing with IBM, Sprint and Time Warner Telecom. Now a Peak Performance Expert, Orna focuses on speaking to groups and organizations interested in achieving extraordinary results and reaching individual Rock Stardom every day!

Orna has a BS from Boston University and an MBA from Northeastern University and lives in Raleigh, North Carolina.

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Price (USD)

Standard: $24.95

Details

Course Code : 99DRA04

Release Date : 07/26/2024
Expire Date : 06/30/2026
Credits :
CPE 1.00
QAS 1.00

Length : 50min
Course Level : Basic
Course Type : QAS Self-Study
Passing Grade : 70%
Format Type : eLearning
Mobile Compatible
Field Of Study : Personal Development

Theme : Effective Communication Skills

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